Shop Policies
Digital items must be downloaded within 30 days of purchase.
Please download and save resources to your own device.
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Refunds are not offered on digital purchases.
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Wheelchair Poncho Shipping
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Most orders leave our shop in 1-2 business days and arrive at your destination 3-5 business days after.
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Custom poncho orders take 1-3 weeks to ship (longer times are due to shipping custom fabrics to our shop before creating the poncho).
I accept returns and exchanges on pre-made ponchos.
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Contact me within 14 days of delivery
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Ship items back within 30 days of delivery
Cancellations are not accepted.​
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Because of the nature of these items, unless they arrive damaged or defective, returns are not accepted for:
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Custom or personalized orders
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Digital downloads
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Sewing Patterns
Conditions of Return:
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Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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